Jayco Recall

Jayco has announced a recall on certain Winntec model 6020 two-stage propane regulators. Your safety is our top concern, so we developed a system to easily determine if your RV is part of the recall. Below are details about the recall and a three-step process to determine if your RV is included.

Affected Units

Your RV may be affected if your RV was built between 2017 and 2021 and is included in the list below.

Jayco (Model Years 2017-2021)

• Designer
• Eagle
• Jay Feather
• Jay Flight
• North Point
• Octane
• Pinnacle
• Whitehawk

Starcraft (Model Years 2017-2021)

• AR-One
• Autumn Ridge
• Avalon
• GPS
• Launch
• Mossy Oak
• Solstice
• Super Lite
• Telluride
• Travel Star

Highland Ridge (Model Years 2017-2021)

• Mesa Ridge
• Open Ridge
• Silverstar

Recall Details

Safety Recall

• Jayco NHTSA # 21V-425
• Starcraft RV NHTSA # 21V-431
• Highland Ridge NHTSA # 21V-430

Description of the Defect:

Certain Winntec model 6020 two-stage propane regulators installed on the recreational vehicles may supply elevated, intermittent or low propane pressure to the appliances.

Description of the Safety Risk:

An increase in propane pressure, could cause the flame of the appliance to become larger, and under certain rare circumstances, may ignite adjacent materials resulting in a fire. Appliances that can be effected by an excessive flame are the stovetop, oven, hot water heater, furnace and refrigerator.

Description of the Cause:

Certain Winntec model 6020 two stage propane regulators, contain a second stage valve seat that can fail to regulate propane flow and pressure in two different ways. First, the second stage valve seat in the regulator has an inadequate mechanical lock, resulting in seal migration. Once out of position, the valve seal will not properly regulate propane flow and pressure to the recreational vehicle appliances. Second, the rubber hoses (pigtails) that connect the onboard propane cylinders to the regulator release a plasticizer which is a liquid that collects in the body of the regulator. When in contact with the plasticizer, the physical properties of the second stage valve seal can change making it easier to degrade during use and easier to migrate out of position.

What To Do

Step 1: Take a Photo of Your RV's Regulator

Step 2: Send a Photo of Your RV's Regulator

Step 3: Hilltop Camper and RV Will Determine If Your Regulator Needs To Be Replaced.